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Presale Cancellation

Overview​

This document outlines the policy regarding the cancellation of presales initiated on the Pinksale platform. Pinksale prioritizes investor safety and platform integrity and reserves the right to cancel presales under certain circumstances. Reading this will help you understand:

  • Pinksale's commitment to investor safety.
  • The specific reasons why Pinksale might cancel a presale.
  • The policy regarding refunds if a presale is cancelled for these reasons.
  • Who to contact if you have questions about this policy.

Why Presales Might Be Cancelled​

At Pinksale, protecting investors and maintaining a trustworthy platform are top priorities. To uphold these commitments, Pinksale implements rigorous checks and reserves the right to cancel a presale if certain issues are discovered.

Reasons for Presale Cancellation​

Pinksale may cancel your presale for various reasons, including (but not limited to) the following:

  • Plagiarism: Copying content, artwork, game assets, or website designs from other projects without permission.
  • Unsafe Smart Contracts: Using contracts that contain malicious functions which could harm investors, such as hidden mint functions (allowing unlimited token creation) or "rug pull" functions (allowing developers to remove liquidity or steal funds).
  • Deceptive Presale Contributions: Artificially inflating the apparent success of the presale by using project funds or related wallets to make large contributions, misleading genuine investors about demand.
  • Deceptive KYC Practices: Providing false or misleading information during the Know Your Customer (KYC) verification process.
  • Abusive Behavior: Engaging in abusive, disrespectful, or threatening behavior towards any Pinksale team members or the wider Pinksale community.

Refund Policy Upon Cancellation​

If your presale is cancelled by Pinksale for any of the reasons listed above, you agree that you forfeit the right to a refund of any platform fees paid for the presale creation or associated services.

Contact Information​

If you have any questions regarding this policy or a potential cancellation, please contact the official Pinksale support team via Telegram:

Q&A (FAQs)​

  • Q1: Does Pinksale actively monitor presales for these issues?

    • A: Yes, Pinksale employs various methods, including community reporting and internal checks, to monitor presales for policy violations to protect users.

  • Q2: What happens to investor funds if a presale is cancelled by Pinksale?

    • A: If a presale is cancelled before it finalizes, investors can typically claim a refund of the funds they contributed directly from the presale pool page on Pinksale. The project owner forfeits platform fees.

  • Q3: Can I appeal a cancellation decision?

    • A: You can contact Pinksale support via the provided Telegram link (https://t.me/pinkecosystem) to discuss the reasons for cancellation. However, decisions made to protect investor safety are often final.

  • Q4: How can I ensure my presale doesn't get cancelled?

    • A: Be original (avoid plagiarism), use secure and audited smart contracts without malicious functions, conduct your presale transparently without deceptive contribution tactics, provide accurate KYC information, and maintain professional conduct with the Pinksale team and community.

Troubleshooting​

  • Q: My presale was cancelled, but I don't think I violated any policies. What should I do?

    • A: Contact Pinksale support immediately via the official Telegram link (https://t.me/pinkecosystem). Clearly explain your situation and provide any evidence supporting your case. Engage in a respectful dialogue to understand the specific reason for cancellation.

  • Q: I reported a suspicious project. Will Pinksale tell me if they cancel it?

    • A: Pinksale likely investigates reports but may not always disclose the specific outcome of investigations or cancellations directly to the reporter due to privacy or operational reasons. However, reporting suspicious activity helps maintain platform safety.